Help center
Getting Started
Account management and Security
- How can I change my personal data?
- How do I reset my PIN?
- How do I reset my password?
- How to setup 2-Factor Authentication?
- What does "credential storage" message mean?
- How can I change the base asset?
Know Your Customer Verification
- What is proof of funds and why am I asked for it?
- Unsupported Countries
- Countries Risk Rating
- How can I find out which tier I belong to?
- How do I upgrade my Account Level?
- Account levels and Limits
Deposit and Withdraw
- What happens to my existing limits?
- Can I transfer funds to any account?
- How do I deposit using bank wire?
- How do I deposit digital assets or crypto currencies to my Lykke wallet?
- How do I deposit using Credit Card?
- How do I transfer digital assets or crypto currencies to an external wallet?
Trade from the Web
Trade from your mobile
- How can I buy and sell assets using my Android device?
- How can I place or cancel a Limit Order on my Android device?
- How can I place or cancel a Limit Order on iOS?
- How can I buy and sell assets using my iOS device?
- How can I buy and sell Lykke coins with my iOS device?
- I sent assets to my Lykke Wallet, but I can’t trade. Why not?
API
LKK, LKK1Y and LKK2Y
Private Wallet and ERC20 tokens
- What is a private wallet?
- Private wallet types: Private, Existing, Cold
- How do I add a Private Wallet?
- How do I add a Cold Wallet?
- How do I remove and recover a Private Wallet?
- How do I deposit assets to my Private Wallet?
KRIPT integration
ICO guidlines
Announcements
- August 6, 2020 | GBP deposits and withdrawals are once again available in Lykke Wallet
- July 2, 2020 | Delisting of TIME
- June 15, 2020 | Phishing scams are spiking. If it looks like Lykke contacted you, make sure it is really us.
- June 3, 2020 | Important update on GBP deposits and withdrawals
- NEO - GAS Distribution Rules