Help center
LyCI - Lykke Crypto Index
Short LyCI
Pay LyCI and Smart LyCI
LyCI Service Token
- What is LYCI and how can this help users?
- How do I buy LyCI token?
- How do I settle LyCI service token, what are the fees and how long does it take?
- What is the difference between LYCI and LYCI service token?
- What assets are included in LyCI service token?
- What are the technical specifications of LYCI?
Lykke Services
Getting Started
Account management and Security
- How can I change my personal data?
- How do I reset my PIN?
- How do I reset my password?
- How to setup 2-Factor Authentication?
- What does "credential storage" message mean?
- How can I change the base asset?
Know Your Customer Verification
- What is proof of funds and why am I asked for it?
- Unsupported Countries
- Countries Risk Rating
- How can I find out which tier I belong to?
- How do I upgrade my Account Level?
- Account levels and Limits
Deposit and Withdraw
- What happens to my existing limits?
- Can I transfer funds to any account?
- How do I deposit using bank wire?
- How do I deposit digital assets or crypto currencies to my Lykke wallet?
- How do I deposit using Credit Card?
- What Credit Card is acceptable for deposit?
Trade from the Web
Trade from your mobile
- How can I buy and sell assets using my Android device?
- How can I place or cancel a Limit Order on my Android device?
- How can I place or cancel a Limit Order on iOS?
- How can I buy and sell assets using my iOS device?
- How can I buy and sell Lykke coins with my iOS device?
- I sent assets to my Lykke Wallet, but I can’t trade. Why not?
API Wallet
LKK, LKK1Y and LKK2Y
Private Wallet and ERC20 tokens
- What is a private wallet?
- Private wallet types: Private, Existing, Cold
- How do I add a Private Wallet?
- How do I add a Cold Wallet?
- How do I remove and recover a Private Wallet?
- How do I deposit assets to my Private Wallet?