What happens to my existing limits?

All existing KYC-verified users will have their account levels and limits adjusted according to the new levels. Most of these users will qualify for the 'Advanced' account level.

Users who previously passed Enhanced KYC will become 'Pro Individual' users. 'Pro Individual' user limits will vary based on their submitted documentation.

Users who still have to complete KYC will remain in the 'Beginner' level. They will be able to explore the app and products. To make deposits users will need to pass KYC (know your customer). To know more about our KYC process please check here

If you have questions on your account level, please contact support@lykke.com .